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Your Two-Minute Guide to Calling the Nelnet School Service Center

January 17, 2018
When a student reaches out to you with questions about a Nelnet-serviced loan, who should you call? Ghostbusters? Nope. Fictional and underqualified. Nelnet’s School Service Center is always ready to provide the answers you seek. Our School Service Center (SSC) is designed to quickly handle the... Read More »

REMINDER: Correct URLs for FSA Websites

January 10, 2018
As we enter 2018, we would like to take a moment to remind you of some changes to FSA website URLs. In order to comply with an Office of Management and Budget (OMB) federal memorandum (OMB Memorandum M-15-13) that requires all publicly accessible... Read More »

Latest from FSA: Christmas and New Year’s Day Federal Holiday Processing and Customer Service Hours

December 15, 2017
FSA recently announced holiday hours for their federal offices, along with Title IV processors and contact centers. Closures include: Monday, Dec. 25, 2017 – FSA federal offices, Title IV processors and contact centers closed Monday, Jan. 1, 2018 – FSA federal offices, Title IV... Read More »

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Nelnet Education Loan Servicing, a division of Nelnet, has provided excellent student loan servicing for nearly 40 years. As a dedicated school partner, we support you and your students, with a focus on borrower services, training, default prevention, financial literacy, and communication.

Our School Services team is committed to providing you with first-class customer service, and we strive to be a superior servicing resource by providing schools with clear, consistent communication and accessibility. Learn more about our team.