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Latest from FSA: FSA ID Enhancements Implemented

May 17, 2017
FSA recently announced that FSA ID enhancements – including the ability to add SMS/text messaging to FSA ID accounts – were successfully implemented over the weekend. According to FSA’s announcement, “After registering a mobile phone number on the FSA ID website, a user... Read More »

Exit Counseling is Here. Are You Ready?

May 8, 2017
As graduation nears, students face an overwhelming number of questions. Where will I work? Where will I live? What happens next with my federal student loans? While we can’t predict answers for the first two questions, we’re here today to help with the third.... Read More »

Latest from FSA: Status of FAFSA IRS Data Retrieval Tool

May 3, 2017
FSA recently posted an update on the status of the IRS Data Retrieval Tool (IRS DRT), which was removed in March due to privacy and security concerns. The update notes that changes are being implemented in order to reinstate the use of the IRS... Read More »

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Nelnet Education Loan Servicing, a division of Nelnet, has provided excellent student loan servicing for more than 35 years. As a dedicated school partner, we support you and your students, with a focus on borrower services, training, default prevention, financial literacy, and communication.

Our School Services team is committed to providing you with first-class customer service, and we strive to be a superior servicing resource by providing schools with clear, consistent communication and accessibility. Learn more about our team.