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Latest from FSA: New Street Address for Mailing Paper Master Promissory Notes and Endorser Addenda

February 22, 2017
FSA recently announced that the street addresses for mailing paper Master Promissory Notes (MPNs) and Endorser Addenda will change on March 24, 2017. These address changes will affect documents sent via express and overnight delivery, and via regular postal mail. The new address... Read More »

Latest from FSA: Guide to Federal Student Aid Available for Download

February 16, 2017
Many students have questions about Federal Student Aid. Lots and lots of questions. FSA is here to help with its downloadable Guide to Federal Student Aid 2017-18. The guide addresses many questions students may have about the Federal student aid process, including: Where... Read More »

Celebrate Financial Aid Awareness Month with Resources from our Library

February 14, 2017
February is Financial Aid Awareness Month and we encourage you to celebrate. How? Streamers, confetti, and cake are a good start. That said, the one integral piece of your celebration is Nelnet’s Resource Library. Our library offers helpful PDFs, videos, and recorded webinars that cover... Read More »

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Nelnet Education Loan Servicing, a division of Nelnet, has provided excellent student loan servicing for more than 35 years. As a dedicated school partner, we support you and your students, with a focus on borrower services, training, default prevention, financial literacy, and communication.

Our School Services team is committed to providing you with first-class customer service, and we strive to be a superior servicing resource by providing schools with clear, consistent communication and accessibility. Learn more about our team.