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National Director/School Ombudsman
Dawn joined Nelnet in 2000, and she is the National Director/School Ombudsman on the Nelnet School Services team. As the school escalation point of contact and one of the key managers for Nelnet’s relationships within the higher education school community, Dawn identifies and recognizes the needs of schools and works with the rest of the Nelnet team to provide creative solutions for your concerns and issues.
Prior to joining the School Services team, Dawn worked in Nelnet Campus Solutions as a Campus Director for career schools in the western United States. Before that, she worked in Nelnet Loan Services as a member of the Lender Support Services team. She received her Bachelor of Arts degree in Tax Accounting and Mathematics from the University of Southern Maine and her Master of Science degree in Exercise Physiology and Biomechanics from Purdue University.
Dawn says that road biking is her “thing,” but you can also find her practicing yoga, devouring a good book, or enjoying a hike through the mountains near her home in Colorado.